Privacy Policy

Ensuring the security and confidentiality of your information is paramount. Below we have provided details regarding how we gather, treat, use and protect your personal data. If you have any questions regarding this policy, please contact us immediately.

We collect the personal information from you that you may volunteer when you fill out an online form;  for example, you may be asked to enter your: name, e-mail address or phone number. You may, of course, visit our site anonymously.

Any and all of the information we collect from you may be used in one or more of the following ways:

• To ensure you receive the information you have requested
• To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you

Profile Photo (Rythmia Guest App)

When you check in using the Rythmia Guest app, you are asked to take a profile photo (selfie) with your device's camera. We use this photo only so that our team can recognise you during your stay.

• What we collect: a single photograph. We do not collect biometric identifiers such as face templates or faceprints, and we do not perform facial recognition or use the photo to identify, match or track you.
• How it is processed: your device briefly checks that one face is visible in the frame before the photo can be saved. This check happens on your device and is not stored or sent anywhere.
• Storage and sharing: once you confirm the photo, it is stored securely on our servers hosted by Microsoft Azure in the United States, and on your device within the app. We do not sell your photo or share it with third parties.
• Retention: your profile photo is deleted from our servers when you check out of your stay. The copy on your device is removed when you uninstall the app.

The use of your personally identifiable information may be stored in our database or records for future reference. You are responsible for correcting any unclear or incorrect information.

The email address or phone number you provide may be used to send you information, respond to questions, and/or other requests. We will use reasonable means to protect the privacy of your information sent by email or filled out via any online forms on our website.

Our Web server automatically collects the IP address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We may use this information in the aggregate in order to better understand how our site is being used and how we can better serve you.

We do not sell, trade, or otherwise transfer to any outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Please be aware, we implement a variety of security measures to maintain the safety of our site users.  If we wish to use your personal information for a new or different purpose, we will first contact you for your permission. Nonetheless, we seek to protect the integrity of our site and welcome any feedback.

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our website’s Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on October 30, 2026.